3 days ago

CRM Project and Application Manager (f/m)

MCH Group AG

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MCH Group is a leading international group of companies specialised in live marketing.

The exhibition portfolio comprises about 100 own and third-party exhibitions, including the worldwide most important watch and jewellery show and the internationally leading art shows. The business locations in Basel, Zurich and Lausanne cover a total exhibition area of more than 220,000 m2. The infrastructure comprises also the Congress Center Basel and Congrès Beaulieu Lausanne. The Event Services companies provide comprehensive, top-quality services in the fields of event management, stand construction and also multi media events.

www.mch-group.com
www.messe.ch

CRM Project and Application Manager (f/m)

Art Basel stages the world's premier modern and contemporary art shows, held annually in Basel, Miami Beach, and Hong Kong. Founded by gallery owners in 1970, Art Basel has been a driving force in supporting the role that galleries play in the nurturing of artists, and the development and promotion of visual arts. We are a team of individuals with a diverse experience in the art world and related disciplines. Our international team is enthusiastic about bringing artwork of the highest caliber to audiences around the world, making Art Basel fairs the most exciting, well managed, and respected shows of their kind.

We are looking for an experienced personality to join our Digital Platforms team in Basel and/or Zurich as

Accountabilities:

  • Gathers business needs and understands business processes
  • Translates needs into technical specifications
  • Manages the CRM development process (external agency)
  • Performs User Acceptance Testing for newly developed features
  • Gives trainings to the teams
  • Leads the cross functional CRM experts organization
  • Supports the teams with CRM know-how (2nd level Support)
  • Budget controlling
  • Communication and expectation management
  • Creation of user manuals and training materials

Requirements:
  • Education in Economic Computer Science or Business Information Technology (University degree)
  • Further education in Project Management e.g. IPMA, Scrum (desired)
  • At least three years in a similar role or in consulting
  • Experience in CRM (ideally MS Dynamics CRM), development experience is a plus
  • Excellent command of German and English is a must
  • Team player, good communication skills
  • Experience with international teams and different cultures
  • Strong process focus
  • Knowledge of the art world is a plus as well

Please submit your application for this position with documentation in English by email to:

MCH Group | 4005 Basel | Human Resources | Michael Uebelhart
E-Mail: bewerbungen@messe.ch