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Operations Performance Director - Member of the Executive Board

ISS Schweiz AG


Operations Performance Director - Member of the Executive Board






by agreement

In role of Operations Performance Director you bring strong experience in Real Estate Services and Facility Management. You are responsible for Operations Performance, which drives performance in terms of productivity (impact on the income statement), quality and compliance. The goal is to put focus on global collaboration, innovation, productivity and profitability and you have overall responsibility for the implementation of the design logic for the Operations Performance business unit in Switzerland in line with the OneISS strategy. You will have a dual reporting line to Country Manager (solid line) and Head of Group Operational Management (dotted line) and be Member of the Executive Board.

Your Tasks:

  • Responsible for Product & Solution Development (Cleaning, Workplace, Technical, Sustainability, Digital Solutions, H&S, Quality, Environment) & Innovation Management
  • Responsible for Operations Performance unit in country which develops methods, processes or solutions to drive performance on productivity (P&L impact), quality and compliance as a business partner to Key Account Operations
  • Drive performance management to achieve tangible business outcomes as well as Solutioning- and Costing support to Commercial and Transition
  • Set direction and drive change within Operations Performance function and drive impact across the country operation
  • Product Design and outcomes: deliver tangible products and solutions to our KA operations
  • Drive productivity improvements and innovation in the prioritized services segment Workplace, Technical and Cleaning Services
  • Drive change/priorities across the business and operations by acting as a role model for OneISS and for business outcomes through Operations Performance
  • Responsible for driving Business Transformation including Transition projects and HSEQ in line with the OneISS priorities

Your Profile:

  • Experience in Facility-, Real Estate- and Property Service Management preferred strong operational background and a natural enterprise change leader with high impact on the country results
  • Accountable for product development, business outcomes and performance impact
  • Outcome-driven individual focusing on measurable impact of productivity improvements and service products
  • High drive and energy level. Guidance and change-orientated
  • Passionate about developing the business through continuous improvement and new ideas 
  • Strong in stakeholder management and relationship
  • Product Development and Innovation Management
  • Transformational purpose-based leadership - not satisfied with "good"  but striving for world class
  • Track-record of delivering business results - P&L ownership in a larger business
  • Business and Financial acumen
  • Fluent in German and English
  • Highly professional presentation skills

ISS Switzerland is the leading Facility Services company of Switzerland and is one of the ten largest employers in Switzerland. With a broad and unique portfolio, ISS provides services for the operation, maintenance and preservation of buildings, facilities and infrastructure in the Facility Management, Support Services and Security Services and Cleaning Services business areas. Today the company employs over 12,000 employees with 36 branches in Switzerland and Lichtenstein.

ISS embrace and appreciates Diversity & Inclusion and encourages female candidates to apply for this exciting career opportunity to become part of the ISS Executive Team.

Ihr Kontakt

Julia Braun

Director People & Culture

Telefon: 058 787 97 65