Senior Manager Consulting Travel and Transport
Location: Zürich, Switzerland
Type: Permanent, 100%
The Opportunity
Travel and Transport industries across the globe are going through a digital transformation journey with the focus on making data-centric Investment decisions, enhanced customer experience (through digital and data enablement), sustainable and reliable infrastructure, digitalization of the aging infrastructure, visualization of their disparate decision support systems in a single pane of glass and most importantly disruption from innovative technologies entering the marketplace.
Cognizant has engagements with multiple travels and transport clients globally where we are helping them be customer obsessed and lead the transformation initiatives to build new offerings, solutions, and innovative business models aligned to the market trends. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
About yourself
We are looking for an experienced Senior Manager who is passionate about making a difference for our clients in the domain. This is an opportunity for being at the forefront of the transformation journey working with the best minds in the travel and transport domain at Cognizant.
We are looking for an exceptional Consulting Senior Manager to build and lead a consulting team within our P&R Consulting practice in DACH.
You bring exceptional solution finding, proven leadership and team management skills, and strong customer focus.
In this role, you will be part of the DACH P&R Consulting team and work for the key market players in the travel and transport Industry.
Role and Responsibilities:
- Build own team of management consultants within the DACH Travel and Transport practice by recruiting and developing local consulting talent, function as coach and advisor for emerging talent
- Shaping the innovation and transformation program agenda, initiatives, and ideas within to take them to completion through an end-to-end innovation management process that goes through ideation, prioritization/down-selection, POC, pilot, and scale-up
- Work with client business units, IT, and Digital organizations to define the roadmap and keep the idea/initiative funnel moving on a regular basis
- Ensure value realization through the innovation program execution.
- Deliver effective consulting activities, ensuring the quality of deliverables and timely completion / sign-off of deliverables in line with the client's expectations
- Lead managers of teams in strategic engagements, provide deep insights into client & industry challenges, instill client confidence through relevant subject matter expertise and industry knowledge
- Stretch the team in growing into trusted advisors to their customers and maximizing consultative selling capacities across the practice. Take the lead in strategic business proposals and recommendations developed by your consulting team and wider practice
- Effective positioning and packaging of successes/value delivery through innovative approaches including joint white papers with the client/partners, collaboration workshops with peer client groups, etc.
- Exceptional work ethic, ability to perform under pressure, meet deadlines
- Ability to build effective working relationships with others inside and outside the organization
- A forward & innovative thinker constantly focused on shaping the organization to meet and anticipate both near and long-term business issues
- Broad functional knowledge within the sector and the ability to connect with a variety of executive-level stakeholders on their specific pain points; build meaningful internal and external relationships.
- Develop and coach individuals and teams and influence wider teams
- Ability to lead sales opportunities and present point of view on proposed approaches/solutions.
- Ability to work with multi-cultural and remotely located teams across the globe
- Partner with the different Cognizant practices and integrate travel and transport consulting services with Cognizant’s global transformation & delivery capabilities to sell large, integrated, multimillion-value transformational solutions
- Define and drive go-to-market strategy, leverage personal customer network and generate business by commercializing Digital advisory services.
- Represent Cognizant in forums & industry events to demonstrate thought leadership and showcase advisory know-how and industry expertise
- Support the ongoing development and improvement of our consulting frameworks, propositions, approach, and supporting tools
- Contribute to thought leadership and innovative approaches to solving client challenges
Required & nice to have Skills:
- Over 12 to 15 yrs of domain experience in the travel and transport industry covering one or more process areas: Digital Transformation, Marketing, Sales and after-sales (Sales domain experience), Engineering, and Asset management
- Experience in managing and delivering multiple full lifecycle consulting and/or Implementation projects.
- Having managed relationships at the CxO level (or direct reports of business/digital / IT leadership)
- Proven experience in mobilizing, leading, and successfully delivering large transformational programs or as part of business DevOps/Agile Delivery model in the industry.
- Experience in facilitating and driving co-innovation with clients and partners
- Effectively and proactively manage client’s expectations, built deep client partnerships, and developed excellent communication and executive presence to connect at all levels of the organization
- Strong track record in leading cross-functional teams, and in-depth experience in defining, designing, and executing integrated solutions for challenging business situations
- Proven track record of developing new client relationships and generating business development opportunities
- Proven thought leadership within your area of expertise including incubating and syndication of “marketable” knowledge
- Fluency in English and German
- Outstanding communication and cross-cultural skills combined with a visionary attitude, exceptional intellectual and analytical curiosity
What you can expect
• Health insurance covered for our employees
• An organization is driven by technology
• Open, ‘can do’ team spirit
• An environment where you can make your own ideas reality
• Drive your career
• If you relocate from another country we offer a relocation allowance
Are you interested to be part of this position?
Then please share your CV in English. For questions feel free to contact Kalamba, Guliver (Cognizant) at Guliver.Kalamba@cognizant.com
Our strength is built on our ability to work together. Our many backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We looking for someone who drives in this setting and is inspired to craft significant solutions through true collaboration.
About Cognizant
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. We are an equal opportunity employer and value diversity at our company.