4 days ago

Network Operations Centre (NOC) Technician

ITC Global

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Part of the Panasonic family, ITC Global offers global-scale presence and local on-site support. We specialize in satellite-based communications for industrial operations in extreme environments, including deep-water energy exploration, remote mining and transoceanic shipping. Today ITC Global is the number one provider of satellite communications networks to the mining industry and among the top three providers to the oil and gas industry.


 


We are currently looking for a NOC Technician to support our customers and growing international business at our operations centre in Sion, Switzerland.


 

Network Operations Centre (NOC) Technician

Part of the Panasonic family ITC Global offers global-scale presence and local on-site support. We specialize in satellite-based communications for industrial operations in extreme environments including deep-water energy exploration remote mining and transoceanic shipping. Today ITC Global is the number one provider of satellite communications networks to the mining industry and among the top three providers to the oil and gas industry.

We are currently looking for a NOC Technician to support our customers and growing international business at our operations centre in Sion Switzerland.

Network Operations Centre NOC Technician
The primary function of the NOC Technician based at the ITC Global office in Sion Switzerland is to provide real-time service and user support for VSAT Customers in the Energy Mining and Maritime industries that use our remote-based technology systems.

The NOC technician monitors and manages the IT infrastructure and proactively addresses network issues as they are discovered not waiting for notification by the client.

As needed he/she performs troubleshooting escalates problems when appropriate and communicates service interruption information.

To be successful in this role the candidate must be able to resolve quickly Tier 1 issues with the client in a high quality manner or if needed be able to escalate issues to Tier 2 as deemed appropriate and in an efficient manner. Fluent English and French is required as well as valid Swiss work permit.

Chemin Saint-Hubert, 5 1950 Sion