4 days ago

End User Computing System Specialist

Bobst SA

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We are one of the world’s leading suppliers of equipment and services to packaging and label manufacturers in the folding carton, corrugated board and flexible materials industries. Founded in 1890 by Joseph Bobst in Lausanne, Switzerland, BOBST has a presence in more than 50 countries, runs 12 production facilities in 8 countries and employs close to 5 000 people around the world. The firm recorded a consolidated turnover of CHF 1.45 billion for the year ended December 31st, 2016.


For our IT Infrastructure team, we are looking for a:

End User Computing System Specialist

We are one of the world's leading suppliers of equipment and services to packaging and label manufacturers in the folding carton corrugated board and flexible materials industries. Founded in 1890 by Joseph Bobst in Lausanne Switzerland BOBST has a presence in more than 50 countries runs 12 production facilities in 8 countries and employs close to 5 000 people around the world. The firm recorded a consolidated turnover of CHF 1.45 billion for the year ended December 31st 2016.
For our IT Infrastructure team we are looking for a End User Computing System Specialist YOUR MISSION

Part of the IT Infrastructure Operations team you are the main interface between the 2nd level support the Release Management team as well as the RSD 1st Level End User support
You are in charge of supporting the PC Computing architecture in place for the End Users and warrant of their good integration within the Active Directory and the Microsoft Office environment
You are the specialist of all Microsoft End User solutions for the entire BOBST Group and of their good behavior
You participate to the PC migration projects on Windows 10 with the integration of VMWare images Sharepoint and Citrix landscapes file shares for the End Users until these go onto production
You are value proposal in order to improve the End User environment of the BOBST collaborators. You will have to review the logon methods GPO's Printing solutions Antivirus Citrix in order to anticipate any performance issues
You are working in close collaboration with the IT Teams and more particularly ITSM
Active collaboration to the opportunity studies for the new computing solutions using IT infrastructures
Perform technical studies estimate opportunities and study possible implementations of new technologies allowing optimization or operational cost reduction for the entire BOBST Group in close collaboration with Architecture
Active participation to the strict application of the Change Management Process and to fill in the knowledge base


YOUR RESPONSIBILITIES


Operational duties in charge of incidents you set action plans in order to resolve issues and documents about their resolutions


Project responsibilities participate to the choice of technologies matching the Group IT Strategy


System Maintenance follow or update Standard Operation Procedures


Support Level 3 escalation point of the 2nd level support team you solve incidents or escalate issues to the vendor support.




YOUR SKILLS
bull You have an Engineering Degree or Equivalent bull Knowledge in Active Directory GPO OU Netlogon bull Storage Architecture Archiving Enterprise Vault bull PC End User architecture on Windows 7 and 10 bull Citrix and VMWare bull At least 5 years of experience as a PC End User support specialist bull Fluent in French and English B2 bull Customer focused and looking for continuous improvement of our End Users bull Able to adapt on demanding environment and to learn new technologies bull Strong team player and solution finder attitude bull Results oriented ldquo can do rdquo attitude high level of positive energy

STARTING DATE
As soon as possible

INTERESTED
If you recognize yourself in this profile and if you are interested by this new challenge please feel free to send us your complete file CV diplomas and certificates directly to our Human Resources HRbp.bobst@bobst.com. Your file will be kept confidential.
Please note that no information will be communicated over the phone.

PO Box 1001 Lausanne