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PMS coordinator - 100%

TEOXANE SA

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Teoxane Laboratories were founded in 2003 in Geneva, Switzerland. Teoxane is among the top 3 Hyaluronic acid dermal filler manufacturers worldwide.  Our dedication to innovation and excellence allows us to deliver a strong growth platform in the rapidly changing Aesthetics environment. We have a significant global presence in over 90 countries worldwide.

PMS coordinator - 100%

Teoxane Laboratories were founded in 2003 in Geneva, Switzerland. Teoxane is among the top 3 Hyaluronic acid dermal filler manufacturers worldwide.  Our dedication to innovation and excellence allows us to deliver a strong growth platform in the rapidly changing Aesthetics environment. We have a significant global presence in over 90 countries worldwide.

Job Summary:

 

Part of the Clinical and Medical Affairs department, this role will be in charge of complaints management within the medical affairs department of Teoxane. The PMS coordinator will provide support to the medical affairs team and ensure appropriate vigilance for Teoxane products with high quality standards within a young and dynamic environment.

 

Responsibilities:

  • Complaints management
    • In charge of case processing starting from receiving complaints, proceed with needed investigations and closure of the case
    • When applicable, report to the relevant competent authorities and notified body
    • When applicable, liaise with the local KOLs for medical assistance
    • Ensure appropriate use and maintenance of the Teoxane safety database in compliance with international regulatory authorities
  • PMS Quality system maintenance in compliance with the Medical Device Regulation (2017/745) and other international applicable regulations
    • In charge of Regulatory and normative watch specific to Post Marketing Surveillance, with particular attention medical device vigilance
    • Update wherever needed of internal medical affairs SOPs and guidance
    • Follow up of CAPA and any findings related to the medical affairs department
    • Participate to the CAPA Board
    • Participate to the risk management process as representative of the medical affairs department
    • Participate whenever needed to Audit including competent authorities audit representing the department  

Qualifications and Job Specifications:

  • Minimum B.Sc. degree in relevant scientific discipline e.g. Biochemistry, Microbiology, Pharmacy, Biological Sciences or Related Pharmaceutical Science
  • Experience in safety vigilance activities and specifically in the use of a safety database
  • Able to rapidly adapt to changing environment and circumstances

Rue de Lyon, 105 1203 GENEVE