We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.
Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.
We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.
Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.
Position Snapshot
Location: La Tour-de-Peilz, Switzerland
Company: Nespresso Switzerland
Act. Rate: Full-Time
Type of contract: Permanent contract
Position Summary
As eCommerce Marketplaces Project Manager, you will belong to the business team and manage the implementation of alternative & innovative sale channels, in coordination with the Key Account and Business Development, and with the support of Nestlé IT teams and external agencies. You will manage eCommerce projects, including planning, budget and scope according to objectives defined by the organization. Your role will include a strong collaboration with transversal teams organization, at Market and Global levels. You will also be responsible to monitor business performance of existing marketplaces and identify optimizations to grow the business. Your goal will be to provide the best E2E user experience to convert visitors into satisfied customers.
A Day in the Life of an eCommerce Marketplaces Project Manager
- Monitor sales performances through all standard eCommerce KPIs
- Monitor digital KPIs with a strong focus on Customer Journey & Behaviors
- Coordinate day-to-day online acquisition tactics according to plan (SEM, online advertising, affiliation / distribution, emailing, social media)
- Manage projects according to budget, planning and quality requirements
- Ensure brand consistency of digital experiences delivered on website (brand + e-commerce)
- Ensure a seamless experience and optimized purchasing path from call-to-actions to landing pages
- Coordinate the integration of all product and digital campaigns into the content management system (copy, visuals, banners...) for both global and local campaigns
- Train eCommerce team members to manage marketplaces operations
What will make you successful
- Business Management or Digital Marketing University degree
- 3 to 5 years' experience in Digital / eCommerce / Marketplaces with a focus on UX / CX
- Ability to understand both business & technical domains, and manage both stakeholders' groups
- Good experience in eCommerce platforms management (including mobile) and in web project management
- Experience in marketplaces and shop-in-shop solutions would be a plus, as Magentoâ"¢
- Knowledge of on-line sales management, online traffic generation and acquisition strategies
- French or German (at least one fluent level), Good business level in English, Swiss German is a plus